Privacy Policy

We take your privacy seriously.

We will only use the information that is collected about you lawfully (in accordance with the Data Protection Act 1998 and The GDPR of 2018). Your details will never be passed to a third party, except where we believe a person has given false information in an attempt to defraud us, or if we are legally required to do so.

Using your data as a registered member of the website

Registering your account on the website means we will hold the following information securely in our internal database:

Full name: We need your name to fulfill orders
Address: Your address is required for billing and delivery address purposes
Phone number: Your phone number is required as a means for us to get in touch with you regarding any orders placed
Email address: We need your email address so that we can send any order notifications to you as well as a means of contacting you regarding any order queries.

We require this information so that we are able to process your orders quickly and successfully, providing you with the best possible service.

We are required to pass your billing and delivery address, contact and orders details to the delivery company that will handle the shipping of your order so that they can deliver your parcel.

All form data on our website is processed over HTTPS (Hyper Text Transfer Protocol Secure) which encrypts the form submission data from the website, to the server and any responses back to the website.

Purchasing from the website

We use PayPal to process your payment. You will be taken from our website to PayPal's payment process. We pass through to PayPal basic details regarding your order which is the order item information including line totals, order total and the delivery total.

Using your data from the contact form of the website

If you choose to get in touch with us through our online contact form then we will only send the data from within the form if you have explicitly ticked the consent checkbox located within the form. The data is processed over HTTPS (Hyper Text Transfer Protocol Secure) which encrypts the form submission data from the website, to the server and back again. The data processed from the form is then emailed to stamps@john-rice-stamps.co.uk. We do not store your data other than receiving it as an email. We do not use this data in relation to third party processors.

We keep your data within the email that is received until we no longer deem it necessary to keep it on record. Upon request we can completely remove this data from our records and / or hand this data over to you. Please contact our Data Protection Officer to request this.

Removing your data upon cancelling your account

You are free to delete your account within your members account area. Deleting your account will remove your data associated with your account from the database. Any order snapshot data from orders you have made with us previously will be preserved - this includes your name and address. We need to preserve this data for business purposes as a record of previous transactions on the website. If you would like to request that all order data pertaining to you is deleted please contact our Data Protection Officer (details below).

Google Analytics data collection

We use Google Analytics to track visitors to this website. From this tracking we can see how visitors use our website through tracking page visits as well as how many users we have on the website.

Google Analytics does not store personal information that will easily identify who you are. The following data is stored against a unique visit to the website:

A unique client ID that is stored as a cookie within the user’s browser. This is a randomly generated string that is used to determine subsequent visits within the same browser.

A unique client ID that is stored as a cookie within the user’s browser. This is a randomly generated string that is used to determine subsequent visits within the same browser.
IP address (this tracking can be turned off – see below)
Geographical location
Device you are using to browse the website
Internet browser that is being used
Operating system that is being used

You can tailor your experience in regards to how your visit to the website interacts with Google Analytics, with the following options. Please note that configuring these options will mean placing a cookie on the device you are using to allow us to remember the choice you have made for any subsequent visits to the website.

Don’t log my IP address but I am happy to have my visit tracked

Don’t track my visit within Google Analytics

Data controller

John Rice Stamps are the data controller for this website.

John Rice Stamps Co.
PO Box 3340
Stafford
ST16 9NS

Data Protection Officer

John Rice
Email: stamps@john-rice-stamps.co.uk

Changes to this Policy

We may change this privacy policy from time to time. When such a change is made we will post a revised version on the Website. It is your responsibility to view this privacy policy from time to time to be aware of any such change. Your continued use of the Website will indicate your agreement to any such change.